You should spend about 20 minutes on this task.
You recently stayed at a hotel for a business trip. However, you were not satisfied with the service you received.
Write a letter to the hotel manager. In your letter:
• Explain the reasons for your dissatisfaction.
• Describe the specific problems you faced during your stay.
• Suggest what you would like the hotel to do to address these issues.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir/Madam,